I would definitely not recommend Guardian to anyone who is thinking of using them as Property Managers. We have 2 properties in Melbourne and our Property in Truganina was let go so bad I would not let my dog live in it. We had to change to another Property management group to escape the deceit that was being fed to us.
We just did a virtual walk through with our new Property Management Team as we are from another state and my agent said it was the worst house she has ever experienced.
Guardian were sending me pictures on routine inspections that were deceptive and not giving a true representation of how bad the house was.
To claim insurance on our garage door that our tenant crashed his car into took over a year to get fixed.
The last property manager I had at Guardian was rude abrupt and would talk over me instead of actually listening.
I only found out about the true state of our property after we were sent some pictures of our property from the termite inspection team that we had go in. It’s a pity I can’t post them on this platform for you to see.
I would definitely warn you off using the Guardian Property Management Group as a Landlord.