Just had quote from one of their plumbers to replace 315 litre hot water system. His price was $5295, when I asked for information on how he got that price he said nobody does that. While my wife & I were thinking about how much it was, he said to my wife, I'll just call the office and then got into his van & drove off. We then got an emailed invoice for $132. Have since had 2 other quotes for the same unit, 1 at $2100 and the other for $1900 fully installed. Don't use Jim's plumbing unless you want to pay more than double the price.

Approximate cost: $5295

DO NOT GO WITH JIM'S PLUMBING. They charged us $960 to replace 1 set of taps/a pipe. Complete rip off. They also won't even send us the invoice we have called twice to get it e-mailed to us. Scammers.

Approximate cost: $960

Jims Plumbing are overpriced and ripoffs. We had a blocked toilet and they attended and quoted $999 to unblock it. Needless to say we declined their offer and then they demanded a $132 call out fee as we did not accept their quote. Another plumber arrived later in the day and unblocked it for $150. We wasted $132 on Jims, do not use them, stay away.

I would never recommend using Jim's plumbing , they charged $3500 labour to install a $900 electric hot water system. They use non Jim's plumbing contractors who charge massive labour costs, avoid at all costs. There are better installers out there.

I was told by plumber that he uses expensive top quality taps and shower heads. My shower was leaking and had to be replaced. He told me that the taps and shower heads were worth hundreds.
After I checked online at the cost of the taps installed and the total value of items came to $50.
I was charged over $700 for the job.
Totally ripped off.

Approximate cost: $766

Was quoted for a job to replace the old toilet set to Caroma for $1500. They came at 5.30pm and subsequently saying there was no Caroma stock in the warehouse but could replace it with Mondella on the spot with the same price. We were desperate to have the job done tonight and didn’t realise the difference in the model and quality between Caroma and Mondella by trusting the word of mouth from the plumber that they are the same. After the Job only realised that the Mondella is 1/2 of the price for Caroma but we paid the same amount for the job. We felt being cheated to pay the price for the job with a lower quality product. What a rip-off!

Approximate cost: $1500

Had an issue with my mains to my house, I had called 11 plumbers and Jim`s Plumbing was number 12 .Jim`s plumbing was there when I needed them and on time.Quick site chat about the best way to go about the job, and it was done.
Cheers to Chris and the team at Jim`s plumbing, for doing the job, next time Jim`s plumbing will be my first call.
Alex.

Hot water service died on a Sunday so I understood I would be charged a premium and callout, but for 3 hours work and a new HW service that retails for $715 to be charged almost $4000! What a rip off. By my sums that makes it about $900 per hour!

Paid close to $500 for plumber to unblock storm water drain. Did not use CCTV. Plumber claimed to have unblocked drain but in less than a week went to backwash pool filter and drain is still blocked. Rang for plumber to come back out and I have to pay standard rates. Told that no warranty provided on drains. This is terrible customer service. It shouldn’t be still blocked in less than a week. Will not be using again. Customer service hung up on me when I complained.

Approximate cost: $500

I was charged $320 for shower washers to be replaced. The moment the plumber pulled in the drive he hit "arrive" on his GPS and stated charging at almost $50 per 15 minutes before he had even checked he was at the right address or contacted tenant. This is on top of a $70 callout... before GST. Arrival time was to be between 4pm and 7pm. The tenant had just gone over the road and it took 20mins before the plumber rang her, charging the whole time. She was home in 8 minutes after being contacted so when the plumber walked in the door the bill was already over $170. My tenant informed me when the plumber left which was less than 30 minutes later. Almost 10 minutes later the plumber rang me to tell me work was completed and he was about to stop charging. I said "You left 10 minutes ago". He replied "Yeah, but I'm still in the driveway".
KEEP CLEAR OF THESE PEOPLE.