It was incredibly easy to order and customise online and the order arrived in under two days when selecting standard postage :)
Approximate cost: $15
When I wanted to look for a laser tag, I shopped around Newcastle and beyond and found laserpettags website fantastic, their products are great and a great addition to accessorise our loved pooch. We will definitely use them again.
Thanks so much for taking the time to let us and others know what you thought of our service. We look forward to seeing you back again :)
I only write reviews if my experience was really bad or really good. Fortunately, I am happy to say this was a great experience. I believe you can only really judge customer service quality when things go wrong. Part of my order went missing in their system and it was delayed a couple of days. The staff were absolutely phenomenal about it. They took full responsibility for their mistake. Provided a full refund and sent the packages out in express post! It was here the next day! They said they like to take it as a valuable learning experience! I wish all companies had their ethos. Great service!
Approximate cost: $40
Thank you so much for the feedback. I'm so glad that we could sort out our error and get the tags out to you. Every issue solved only helps us get better and your patience in helping us do that really is greatly appreciated.
I Typically don't take the time to write reviews, so that is almost a review in itself!
I ordered two tags for my dogs from Laser Pet Tags, I ordered them on saturday and they arrived on the monday. Which was very fast for an over the weekend order!
The laser printing is exactly as shown on the screen, and of a really good quality. I also like that they give you 2 split rings of varying sizes for each tag. I think I will have to order some for my cats now!
Approximate cost: $30 for the two
Thanks so much for the feed back. Really appreciate the time you took to write that and let us know. And thank you for adding the photos of your too dogs..!!! They are gorgeious ! :)
Words could not describe how amazed I was with the tag and the service! I'm moving house soon so I will be getting new tags for my two dogs from here as I know the tags would be exactly what I dreamed of!
Thank you so much for letting us know. We look forward to seeing you back. :)
I don't usually write customer reviews but felt compelled to provide a glowing reference for Michael and his team at Laser Pet Tags. From the beginning Michael was a pleasure to deal with, I was unsure of what style tag would best suit my chocolate labrador but after a good deal of correspondence Michael patiently helped me to decide upon what turned out to be the perfect colour and size of tag.... Milo looks stunning! It is this level of friendly and helpful service that exceeds expectations and sets Laser Pet Tags far above the competition. I have been sharing my positive experience with my friends at the local dog park and cannot recommend this business highly enough.
Wow.. thank you for taking the time to let us know. It was a pleasure been able to get the design just right for you. :)
Love the tag so need and well done. Arrived quickly. Very satisfied customer. Will recommend to other dog and cat people.
Approximate cost: $15
Thank you very much for taking the time to post this. We love hearing such positive feedback and look forward to seeing back again. :)
I ordered my first tag and was blown away by the level of customisation available and the great price. It arrived in lightning speed to regional Western Australia and the quality was fantastic! My cat loved it, I loved it; happy campers!
I soon ordered a second tag for my new cat, and it arrived with a mistake. I then received the most amazing customer service from any business in a long time! Being closed for renovations, the Laser Pet Tags team were unable to replace my tag immediately (which I was in no hurry anyway) but kept me well informed, and I believe one team member Michael even responded to my email whilst being on annual leave. So very impressed by the level of communication and effort. I felt I was a valued customer by this business.
Excited to say we are adding one more furfriend to our family and will be ordering our third tag very soon!
Approximate cost: $15.50
As this is my second time using "Laser Pet Tags" I found their web site very easy to follow and the instructions for designing our Pet Tag was straight forward. The delivery was very prompt and overall I was extremely satisfied with the price, outcome and service
Thanks so much for the review. I've just had a quick peek at the designs for your tags and have to say, you have done some great work. :)
I ordered two pet tags. Great product and fast delivery. Would recommend laser pet tags to anyone. Michael was extremely helpful with all enquiries.
You are more than welcome. Look forward to seeing you back. :)
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