Reviews by wendyf114

This review is for Better Brakes, Penrith NSW

verified email - 04 Nov 2015

I wouldn't recommend this company, the service is poor. My Experience has been disgraceful, I accidentally put steering fluid into my brake fluid reservoir, and I booked it in, I later canceled and had to rebook for another day.
Anyway when I took it in they said I needed a whole new system, I accepted my mistake, they said it would only take 1 day, possibly 2.
On the third day I rang them and asked about the progress on my car, they didn't care that it was day three, they then said its gonna take another day. They blamed me for it taking so long because I canceled the first booking! They never even bothered to let me know that it was going to take a fourth day!
I asked them what the cost would be they said around $2000, it's costing $2370. I asked then if they could get cheaper parts, they say they use reconditioned parts!!!! Not New!!!

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