Exceptional customer service and timely
Zandra was great. Didn't expect much based on service from other car rental third party companies, but the price and more importantly the service was outstanding, even for booking changes. Will definitely use again.
Hi there! Thanks for your feedback. We have passed these kind words onto Zandra. Have a great day - Isobel
Dealt with Rizza - very helpful and efficient! Also changed my booking that came at no extra charge. Great experience all round.
Hi Toby. Thanks so much for leaving this amazing review. We have passed it onto Rizza! Happy travels, Isobel.
I dealt with Rizza re car hire when I was unable to complete my booking on line. S/he was very helpful and processed my booking easily and confirmed by email. It certainly eased my frustration!. Thanks Riz.
Hi Frank! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. Let us know if there is anything else we can help you with! Cheers, Julia.
Terriffic! Always find the best prices through the website, service is great (chat option is perfect, email too slow though)),too easy to have a booking amended. Only thing that needs improvement is a filter to use to search for vehicles with specific capacities (not just categories, but nr of passengers)
Hi Dennis! Thanks for your feedback, and for taking the time to write a review. We hope to see you again soon! Happy travels, Julia
very helpful, couldn't have asked for someone to be more patient and reliable!
thanks Rizza.
Hi Andrew. Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. Let us know if there is anything else we can help you with! Have a great day, Julia.
Happy with service and information provided all in an email chat. Would definitely use again. Questions answered well with patience.
Thanks! We are glad to hear you had a great experience with us. Please do let us know if you do have any further questions. Cheers Gilbert
Very quick to book online. I wanted to modify my booking the week later and did so by online live chat really easy no fuss.
Approximate cost: $572
Hi Karen! Thank you for giving us a perfect rating and for recommending VroomVroomVroom to other travellers. Let us know if there is anything else we can help you with! Cheers - Julia
The kindly help saves me a lot of time. With a lot of questions I asked, the staff member answer my questions with patience. She reminds me that the insurance changes at the same time with the modification she made for me.
We are happy that you have had a good experience using VroomVroomVroom, and hope to see you again in the future. Thanks for booking with VroomVroomVroom & Happy New Year! Julia.
I had a few questions that I wanted to ask, without picking up the phone. I was chatting with Rizza on Vroom's webchat service and she was incredibly helpful, patient, informative and polite. Thank you again Rizza!
Thanks so much for your review! We're glad that we have been able to assist you on this occasion. Merry Christmas. Julia
“Nice clean car friendly staff easy drop off and pick up ”…
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Thanks for this feedback and taking the time to leave this review! Have a great weekend - Isobel