I just wanted to offer a heartfelt thank you to yourself and all concerned for the great service I received from all at Janome Everton Park. I was initially concerned about making such an expensive purchase over the phone but your dedication to customer service has me very impressed. I am a long time user of Janome machines having owned high end embroidery machines for 20 years and I would highly recommend your services to anyone considering the purchase of any of Janome's sewing or embroidery machines.