Sophie is so friendly, professional and knowledgable. She is available all hours (she once replied to me at 2 in the morning!) and goes above and beyond to ensure I am happy and comfortable. She ensured the whole process was so easy for me and there were no hiccups along the way. I am confident that my mortgage is in good hands. I have already referred her to my family and friends and will continue to do so. Thank you so much! She does not charge any brokerage fees, the service is free and she comes out to see you, which is very convenient.