We have had a major ant infestation for some time, which I have been trying to control with natural remedies. It got too much, though, when they got into our fuse box and mucked up our electrics. Shane Mann arrived on time, did the job really quickly using an environmentally friendly spray that the ants carry back to the nest, killing the whole colony. Within a day, all of the ants had disappeared. Quite phenomenal!

Approximate cost: $280

We had a shade sail erected as a carport. From start to finish, we were delighted with Betta. Their salesman is a director of the company and was helpful, pleasant to deal with and very patient with all of our questions. He also put the poles in for the sail. The job was done quickly (at the busiest time of year) and the sail looks terrific. They weren't the cheapest quote but I believe that the work warrants it. Some of the other people that we got quotes from obviously were trying to cut corners to make themselves cheaper. We figured it was worth paying a little extra to get the job done properly. The company is run locally: they make the sails in their own factory to fit the area exactly. To us that was important, as it helps keep jobs in the area and also avoids the possibility of problems that arise with the sail being blamed on a separate company. We are just thrilled with the work!

Approximate cost: $4,400

I needed to get a replacement ceramic cooktop fitted, as my old one was broken. Stephen was able to fit me in at short notice and turned up within 2 hours of me calling him. He has done a great job, fitting a socket for it (my old one was hard-wired), cleaned up after himself and all for a reasonable price. He was friendly and efficient and a pleasure to deal with.

Approximate cost: $180