Poor customer service. Really poor form. Made a booking over 2 months ago. I called to confirm the booking as its for a party - getting things organised. All was okay - the coordinator James told me that the guy would be late - so i changed a few things on my function itinerary. The next day I get a call from James telling me that the guy booked could not come at the time I booked due to other bookings. James then told me to send my bank details and hung up on me with a "Ciao". Great form.