Appalling!! Disgraceful customer service. DID NOT SHOW, I waited from 8am till 5pm.Exchanged x20 emails confirming time and date . Made excuses about delays. Multiple unanswered calls and fobbing off!. Said they could not get hold of the driver. Was left high and dry,and would not come next day. Cost me $600 to get a last minute removers the next day, as it was the weekend. Dealt with [redacted due to personal identifier] ,who not not accept responsibility for the driver not answering calls or turning up. Do not use them