To be clear, I was not the client, I was opening up the home near Gympie on behalf of interstate friends/owners.
The Rahm guys out of Brisbane were terrible.
To start, they reversed off the driveway into mud, nearly hit a gumtree, so stuck some 75 metres from the house which was downhill. Driver error, big time !
They were very difficult to understand, nearing unpleasant, and uncooperative.
Walked all items for the house move about 75 metres, so job took at least 2 hours longer.
They in many cases didn’t read room locations clearly written on boxes. Eg, kitchen boxes into rear work shed. No effort to relocate, so I did this.
Spent a lot of time on their phones, until I told them to dump the calls, waisting time in addition to the long (slow) walk from truck to house.
They asked me to back my 4x4 car up to the truck to load boxes then drive to house, of course I obliged, but they didn’t unload our car for 1 hour, hoping we would unload it, we ended up doing some unloading.
Boxes fell off the truck tail gait, a Karcher unit was broken, boxes crushed, no damage within, lucky.
Plastic box fell off, items broken and many small garden items left spread in driveway. Requested them to pick up, they drove off in a rush. I picked up the items and rubbish.
Rang the office number 1300775133 to discuss and got fobbed off to the principal removalist, Rham couldn’t care less, and even less as I wasn’t the client.
Just a horrible experience.
Ian