My $600 dresser was dropped off the truck as the first job of the day, snapping the leg. Denis guilted me into accepting what ended up being a $3 fix (brackets that were screwed into the base). The paint has been scraped off all sides of the top and one corner has a chip. He said that I would only get $100 back after he put in insurance, and now that would have been a better fix than what was done. He didn’t offer to get out someone that was professional to fix it properly and now it will end up breaking again. Clearly he thinks our business was only worth a quick $3 fix instead of getting a professional out to fix a mistake they made. Yes, it was a mistake, however they are supposed to have insurance to back their mistakes. That did not happen here!!

They also broke my washing machine hose which I found out the hard way, because it ended up flooding my laundry. One of the lads came back and offered to replace it for me and I put my foot down and said it was at their cost, not mine because they broke it.

The whole job costed me $1020 and my husband moved all of the boxes the previous day. Whilst the lads were nice, they moved slow and ended up costing me a fortune. They unscrewed the beds all by hand and not using electric screwdriver which made them take a lot longer and costing me more.

I will do a better job researching next time and hire a professional and reputable company. This has left us broke, embarrassed and angry.

The photo is what they used to fix my beautiful $600 Hamptons dresser.

I give 1 star because at least the lads were friendly.

Approximate cost: $1020