Reviews by eloise-j

This review is for Frankston Toyota, Seaford VIC

verified email - 10 Feb 2020

I have never had such a bad experience with a salesperson in my life! I am surprised that Toyota as a brand want to be associated with this dealership. To begin with very few of the used cars on the lot were up to the standard of quality one would associate with Toyota, many were badly scratched and dented and just dirty in general, surely one of the many salespeople could have got a damp cloth and wiped the mud off a cars interior!
Secondly I’m not even sure what type of sales techniques the salesperson was trying to use but they definitely don’t work in the year 2020. I understand this dealership may be in a lower socioeconomic area but it’s just plain rude to interrogate customers about how much money they have and where they live and wether they were actually looking to buy a car (why would we be here if we weren’t) there was no customer first mentality and the salesperson honestly just screwed us around for half an hour. Also the prices were not at all competitive with any other dealership in the area so I’m really surprised at how this place is still in business. I definitely won’t be going back here.

Special Offers