I'm so glad I had access to this centre. The professionalism I was shown should be the benchmark for all practices. This was my first visit with a critical issue. From reception, to practice nurse and Doctor, I received nothing but exceptional and caring service. Would i go back? In a heart beat and I already have. As for waiting, par for the course these days but it's worth the wait. My GP was Dr. Rob Burns, a man with a wealth of experience and a true medical practitioner.

Pretty good if you get him in a good mood. When he's busy doesn't really have time to talk which is annoying. Blanket comments like "busy for 4 weeks" is simply means you shouldn't answer your phone. I will stick to mower centres where there is more than one operator. Have used him before and he knows his way around mowers, but still cranky dealing with him.

This is directed at the service department only. For me personally I would never recommend this organisation. Car went in for service (not a Toyota) and they did not finish it on the day (8hrs), did not inform anyone the vehicle would need to come back the following day. Total disregard for us as the owners and the management at the centre certainly sub-standard. Car goes back the folloiwng day and again they have it for the entire day, no information forthcoming. Found at at the end of day, that rocker cover gasket was replaced although they found a $100 part (timing chain guide) was broken although would not replace. Paid them a nice sum of money and then had to book into [redacted - mentions alternative business by name] to have the rocker cover removed and the part replaced and then pay for another rocker cover gasket. The friendly people at [redacted - mentions alternative business by name] commented they could not believe the Toyota service centre in question would not replace it, especially after having the car two days. My sentiments exactly. Not one of the managers had the guts to call me, instead he wrote out a nice long service letter explaining why they couldn't change a timing chain guide, which is held on by two bolts. They are a joke, unprofessional.