My Golden Retriever had a hot spot and I have been wanting to go in to Cheltenham Vet because I like their native plant garden. So friendly on the phone, I was very impressed. Then the most genuine and friendly welcome I have ever had from a vet nurse, she gave my dog a blanket to lie on and pigs ear because my Golden Retriever's teeth were chattering with anxiety, she sat with me and talked about the craft show! Vet very very nice and didn't rush me. Not only treated hot spot but listened to her heart, checked her ears, temperature, clipped nails and my girl liked him which was great to see. I am a nursing student and appreciated his thorough explanation of her allergies. I would highly recommend this vet for EVERYONE. You don't know what you're missing out on.