After several positive recommendations, I have been to The Fish Depot to pick up dinner on 2 separate occasions. Both times I have found the service provided to be appalling and on both occasions, the order has been incorrect or not complete. The first time, after confirming with staff that the order was all there, I left the business and was half way home to find out that several parts of our order were in-fact not there. On returning to the business, the missing parts of the order were provided without as much as an apology.
Conceding that this may be a one off, we again decided to try the business for dinner tonight. On returning home with my order I found it to be significantly incorrect (Sea Scallops and Large Spring Roll were misplaced by a Dim Sim and Calamari).
On returning to the business, and on advising staff with my frustration and disappointment with the inconvenience of having to return to have the order rectified, I was ridiculed and belittled.
The food is very good, however customer service is extremely poor.