Found VacuumSpot on eBay searching for filter kits. Their prices were the best. Ordered 2 generic filter kits, which were shipped same day. Wow!!! Superquick service.
When they arrived, the HEPA cartridges were slightly bulged on the ends and needed filing down to fit in the machine. They then worked perfectly.
I mentioned this in feedback, just for information, not a complaint. Kerry replied almost immediately with a personal apology, and sent another 2 filter kits, free of charge, and with more apologies. Where else do you get service like that these days? I HIGHLY RECOMMEND VACUUMSPOT.
Approximate cost: $42.35
What impressed me most was the fast delivery, the item I ordered got shipped that day which is highly unusual for an Australian business. Also I got a personalised reply to my comment on their service. Give these folks a go, they deserve it.
Approximate cost: $29
That is very generous of you. We are only too happy to help :-)
Despite the fact there was an small issue it was quickly resolved, i've always believed one should be judged on how they solve a problem and Vaccum spot was excellent
Thank you for such generous comments. That is very kind :-)
Kerry was very helpful and went out of the way to find the right information for me. Made it all very easy!
Thanks for that! You are very kind! I am always happy to help :-)
antastic service and a great product. I will never go elsewhere to purchase vacuum parts or whole products. Best prices and fastest delivery!
Well that is just wonderful! I am so glad we have made another friend :-)
Assisted greatly by their how to videos. They saved us a significant service charge. Thanks guys
Approximate cost: $150
I searched what I was looking for on the internet, as I didn't want to go driving or calling shops to see if they had my particular product. I found it easily, they were the cheapest online. I found it easy to navigate the website. When I checked out, I could do so as a guest or register (a great option as some sites don't allow that) & PayPal an option 2!!! I ordered at night, nxt day i had confirmation of order received, with delivery tracking info as well as contact details shld I need to contact someone! I was lucky enough to get NEXT DAY DELIVERY!!! NOT what I expected! How does it get any better???
I definitely recommend this shop/service to others!!!
THANK YOU VACUUM SPOT!!! ðŸ˜
I needed parts for a vacuum over 20 years old. Kerry found out what was available for me and I got the parts delivered to my door a few days later (the parts had to be ordered in of course). Awesome service.
Approximate cost: $185.00
I ordered a new motor for my Wurtheim cleaner from New Zealand. No problems, very fast service, International paperwork 100%. Vaccume up and running within 30 minutes after delivery to door. WIFE VERY HAPPY. I am happy as a new machine of same quality was NZ$1900...Thank you.
I have a Vax Vacuum cleaner which is not easy to find a repairer or parts retailer. I was wrapped with Vacuum Spot service and intend to use them again for more parts. Regards Coral
I'm so glad we could help Coral. Looking forward to your next visit :-)
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Thank you for your referral. It is our pleasure to help you :-)