Great services I got. A good man fix all my taps
Approximate cost: $600
Installed Renai water pump, after 2 showers the third person gets cold water.
We had 2 visits to rectify. I am asking omega to change the unit but Now they are blaming it on renai. I and my family is the one who is suffering.
i would recommend this business as we have just had our ducted airconditioner installed good work from Tori and when the boys arrived to install they were very polite and did their job well. had more work on the electric box which was done the next day again nice fellas, they cleaned up after themselves and left the house nice & clean, also thank you Jason in the office for fixing the paper work.
These guys are super-expensive and pushy. We were charged about three times market price for simple electrical work. They were very pushy. Avoid like the plague, they are very unpleasant to deal with.
Approximate cost: $3000
Hi Anonymous. We are sorry to hear that you had a bad experience with Omega. We would like the opportunity to investigate what has happened - do you perhaps have a job number or full name for us to locate the details on our system? If you would like to give us a call to discuss, please do so on 1300 558 730.
Joe, the electrician, was very Efficient, fast and friendly. Everything was explained well. Would highly recommend.
Thank you so much for your review, Patricia! We are so glad to hear that Joe was such a pleasure to deal with - he is a real asset to us. We will certainly pass your message onto him. Were here to help you anytime.
Thank you Omega for providing very friendly, helpful and accommodating technicians to install my air con unit. Sam & Armin you were fantastic! On another note though, I would recommend Omega train their staff on how to use the products they install as unfortunately Sam and Armin were unfamiliar on how to use the air con unit installed as it was new on the market. Good idea for Omega to invest in courses possibly.
Hi Maria. Thank you for writing a review for Omega, we appreciate your feedback and will certainly pass the message onto Sam & Armin. We will also pass the message onto our Training Manager regarding new product courses for our technicians. Should you need any plumbing, electrical or air conditioning work done in future, please do not hesitate to give us a call.
I was quoted $3,772 to replace a 315L electric hot water heater that was about to fail. Unfortunately, I had no idea what these systems cost and was time-strapped.
Approximate cost: $3772
Called them to fix a leaking shower tap. The guy (Steve) came to change the tap but it was still leaking. Called him to tell him and he said it would be OK in a few days. Waited a few days, still leaking so called again. Had to call twice and leave a message to say we'd call the office for him to finally get back, said he'd let us know that night about what time he'd come the next day. That was a few days ago. Given up now. Result: Paid $400 to change taps that we didn't need.
I've read a lot of good reviews and that's why we decided to go with Omega. Hope others don't get a 'take your money and run' experience.
Edit: Above issue has been fixed, changed rating.
Hi Delwyn,
We are so sorry you had this experience & would like to rectify it immediately. We don't have a delwyn in our system, was it booked under another name? Please call us on 1300 558 730, we want to get this sorted for you ASAP.
Kim McCotter
Hi Kim, thank you for replying. Yes, it was booked under my mum's name. A lady contacted my mum this afternoon and hopefully we will get it fixed asap.
Hi Delwyn,
If you have your mum's job number, I can followup internally to make sure it get done ASAP.
Kim McCotter
Staff were all very friendly and helpful. The service was very quick and easy. Kept us informed through the whole process and really went above and beyond
We had a blocked toilet over Christmas and despite most plumber advising they were not available till after Christmas Omega sent out a technician the following day and fixed the problem immediately. We were very impressed with the service we received from Omega.
Approximate cost: $379.00
“I recommend Gary Renouf Plumbing for a blocked drain. I've had a recurring”…
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