Terrible customer service and still waiting for a treadmill I purchased on 2 April 2019, 3 weeks ago today. Contacted FDO on 12 April to check delivery status. I was advised that the order had been "missed". Received e-mail same day informing me that the warehouse would rectify the mistake and that I should receive the item early in the following week. Contacted FDO again on 16 April as the item had still not been delivered. FDO provided me with contact details for the courier service for me to chase up myself. 3 weeks; $1,700; and no treadmill or any indication from FDO as to when I may receive it.
Approximate cost: $1700
Excellent products, prices, service, communication and fast shipping. I was also able to use live chat to discuss parts missing from my product and it was resolved straight away.
Approximate cost: $1000
Thanks for your review Zoe! Sorry to hear about the missing parts out of box, our warranty team have organised to get these out to you asap. Merry Christmas!
The Staff were friendly efficient.
The delivery was prompt.
The installation guys were super quick.
Went through how the machine worked.
I would definatelt recomend.
Thanks for your review Annette, best wishes and merry Christmas!
Deals online, you're not wrong. I got a great treadmill for a great price. Very helpful. friendly & knowledgeable staff.
Thanks for your kind words Jodie! Merry Christmas!
Great pre and post sales support. Very happy with my Treadmill. Thank u to all involved from sale to installation.
Approximate cost: $1000
Thanks for your review Kathryn! Merry Christmas!
Great range, friendly staff who knew their products and so we bought a gym and treadmill. Aaron delivered on time (exactly) and set it up with the minimum of fuss. All in all a great experience. Who could ask for more?
Approximate cost: $7500
Thanks so much for your review glad we could help out!
Fantastic experience ordering our rowing machine. Great price and service regarding the delivery/installation.
Thank so much for your review Avelene!
Very happy with the purchase and price. But the delivery advise waswas disappointing, or lack of it.
But over all good.
Hi Philip, glad to hear that your very happy with your purchase however very sorry for the delay and inconvenience you have experienced at delivery. Your feedback helps us going forward!
Very happy with the equipment and the service.
Fitness Deals Online rang and organised a convenient time for delivery the very next day.
Great job.
Approximate cost: $500
Thanks for the review Mark!
I have received nothing but fantastic service from Fitness Deals online. The Elliptical trainer arrived quickly and at a great price. I can not thank Aaron and the team enough.
Approximate cost: $1300
Thanks so much for your review!
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