ATTENTION THE MANAGER,
TRADE CAR TRANSPORT. MELBOURNE.

Dear Sir,

Recently I engaged Trade Car Transport to carry a vehicle from Geelong to Bowral. This was a new experience for myself, having never transported a vehicle interstate.
To add to 'new experiences', I was also moving my disabled 90 year old Mother who suffers from a severe stroke and brain tumour to New South Wales, as well as packing up her farm property of 60 years ! It was an emotional time for all. The ageing vehicle you were transporting belonged to my recently deceased Father, and had great sentimental value to our Mum.
I needed the whole process of car transportation to go smoothly.. and it did.

I would like to take the time to compliment you on a most satisfactory service from the minute I requested a quote until the delivery of my vehicle off the transport carrier at Marulan.
I am aware of the bad press some of the transport companies suffer at the hands of the general public and media at times, and of the little acknowledgement recognised for 'a job well done' in the transport industry as one rarely reads of a good professional group that offer exemplary service - but TCT tick all of the right boxes', and more. Whilst moving cars might 'all be in a days work' for your company, clearly your expectations from your staff and the service you offer to your customers are paramount and run to the highest levels.

But, my main compliments go to your driver, Alan.
From the day of loading our vehicle, Alan who by the way initially rang and introduced himself as the driver of the carrier, impressed us as a true professional. He assured us he would keep in contact with us at regular intervals throughout the trip, and he did. I had explained I would have to engage a carer to look after my mother whilst I left the house to collect the car ( a cost of around $130.00 an hour) and that I would have to educate myself and my driver ( also a Victorian !) as to where the heck 'Marulan' was in the dark of night.. but he took our dilemma all in his stride, gave easy directions and assured us that he would do his best to run to time in order to keep our costs down etc. This additional courtesy from Alan may seem a little ho-hum to most but as the collection of the car was going to take around about 3 hours, I had to make sure the carer we engaged understood the time frame we would be away from the house.

All went to plan and our arrival at Marulan saw the vehicle unloaded and ready to go and the carrier getting ready to push on to Brisbane. Additionally, Alan took the time to phone us the following day to check all was well with the vehicle.
As a Director of Nursing for over 30 years, I understand the ethos of business, the value of good professional staff and just how far considerations and courtesy go when doing things for others. I would like to offer my thanks to both yourself and of course Alan in assisting us with our vehicle transfer and in making the transition of what seemed almost insurmountable at one stage (to me) possible with the minimum of fuss. My gratitude to you all, is immense.

I would be extremely delighted to recommend your company and service in any format should you ever require promotional assistance.

Regards,
Jenni Coburn

One word for these people "BRILLIANT"
My nannas car travelled from one side of Australia to the other Perth to Sydney undamaged. Amazing.
Thank you to the sales people Robert and Paige for looking after me.
Jordan

Approximate cost: $780

Would like to let anyone who sees this, that the whole experience with Trade Car Transport was impeccable from start to finish. Had three cars to transport and they offered my family a discounted rate due to multiple bookings moving interstate. They even assisted us with having our luggage inside the cars that could not fit on the airplane.
Highly recommend anyone that wants to transport a car or cars in Australia to use their service.
Thanks again Trade Car Transport and your team it was an absolute pleasure
Louise Carp

To all concerned.

Could I please pay your company a compliment
re the recent transporting of a car from Warana QLD
to Dubbo NSW (Job 41812)

I didn't know such efficient service existed nowadays
in this country.

Your quote was supplied quickly and was very reasonable
- the car was picked up when you said it would be
- the car arrived within days to Dubbo in good condition.

Being able to email [email protected] to check on
progress was very convenient.

Once again - Thank you for excellent service and we will
be certainly passing on our good experience to friends.

The Land Rover Defender arrived ahead of time and for a very reasonable price. More than happy to recommend Trade Car Transport to anyone , and I will be using this company again for our business.

I really liked this buisness, they are fast, reliable, and reasonably priced. We had to move our Nissan from Melbourne to Brisbane, and they did an awesome job. They are great help and very professional. Loved it.

Approximate cost: $400

Dear Andrew,

Thank you very much for assisting me with the transportation of this car from Melbourne to Sydney. You were a great help which was very much appreciated.

I'll definitely call you again if and when your services are required.

Kind Regards,

Debbie

Slightly overpriced but overall the service was worth it.I am pretty impressed with the service offers.Will reccomend again.Made getting the car from point A-B a easy one:) Staff are polite and prompt with returnign calls etc

Approximate cost: $400

Vehicle (old 1961 VW Kombi) transported from Elderslie NWS to Woree in Cairns. Delighted with prompt service,quick replies and quick turnover. Best price as I received 2 other quotes and these are cheaper too. All round, GRAUS GRAUS MICKY MAUS :)

Approximate cost: $1650

Highly recommend Trade Car Transport, they transported my car from Perth to Brisbane in less than two weeks everyone else was saying three weeks. Needed my car for work.

Thanks Trade Car Transport, your service was brilliant from start to finish.