In Nov 00 I had 2 x 3 seater lounges dry cleaned by Electrodry. The lounges were about 4 years old and still in good condition, they had been protected by Guardsman Fabric Protector from new (which I can highly recommend). We had them cleaned just to freshen them up.
The technician that visited convinced us on the day to purchase their E-Guard fabric protection.
After 6 months the lounges looked very warn an dirty. It was obvious the E-Guard had not worked, but in fact seems to attract dirt! I called Electrodry and they sent a technician to inspect. I wanted a refund on their (useless) E-Guard and the lounges cleaned back to a reasonable standard so I could again apply Guardsman.
The response from their 'management' was that they only warrant for 2 weeks (although consumer law demands a product must be fit for purpose for a reasonable expected lifetime). Their web site claims "provides protection that keeps them looking cleaner for a longer period of time – even after heavy traffic"
Unhappy with this I have made 5 calls to their call centre. The Area Manager for Brisbane, Justin, has not even had the common decency to return my call. He has no business ethics - I suspect he knows the failing of his products.
So as of today I wait for the illusive Justin to return my call. One wonders when he will have the guts to do so.
Use this mob AT YOUR PERIL!
Approximate cost: $300
Diappointment in this company took over 1 and half days for carpet to dry and still left marks on the floor. The cost was expensive for 1 & 1/2 rooms and 5 rugs $233.00.That took him just an hour and then there was patches that looked likes burn marks or where the machine had pulled the carpet. Not to mention that the 1/2 room did't even look like he had done it with the marks still there.
Approximate cost: $233
Cancelled my booking 1 wk before Christmas!!! I'd had the booking for a month previous.
Left a voicemail saying that their technician was unavailable 24hrs prior to the appointment (if I'd have given such short notice then there would have been financial ramifications!)
They had no alternative. I now have no service as it's a nightmare finding anyone available this close to Christmas - which is why I booked so early in advance.
On the phone I told them that they left me no option but to leave an honest review - no response.
Terrible, unreliable service - don't leave yourselves frustrated - find another operator.
Approximate cost: $380
My furniture was left splattered with washing solution which I had to wash off. Mats were not cleaned properly.
I have used the company before and have been satisfied
Lizzy
Approximate cost: $204
In my eyes when you need your lounge cleaned - these are the only guys to call. The dry so quick, Our lounge looks like new! before electrodry came and cleaned our worn out brown corner lounge I wanted to chuck it. So glad I paid just under $200 to have it cleaned! Saved so much.
Used Electrodry Carpet cleaning Company to clean the grout between my tiles and the tile themselves, would highly recommend thee guys a they did a wonderful job and my bathroom looked brand new! they turned up on time and acted in a professional and friendly manner. they have great price to!
I found Electrodry to be fantastic in many ways. From the minute I tried to book them to when the job was done, they were extremely professional and friendly. They accommodated my short time frame and were able to remove stains which a previous carpet cleaner had been unable to achieve. I would definitely recommend them and will certainly be using them in the future.
Steve & Luke from ELECTRODRY, did the carpets for me. I would like to say that we were really impressed with how the carpets came up. There's 1 bedroom that we were really concerned about but they made it look amazing. I am very pleased with the result.
Alan came to do my lounge this morning. I just want to say what a fantastic worker he is. My lounge looks beautiful. He was very helpful. Everything is lovely. Pleasure to have in the house. He even moved a few pot plants for me too. as I have been quite disabled this past year and it was so good to ask him to move my 2 plants so that I could trim them and he was able to put them back again for me.
Not every one wants to help the elderly. A real gentleman is Alan. Thank him again for me please.
Nick from Electrodry was absolutely brilliant. He was very professional and efficient. He came to remove a stain on a minutes notice and did a wonderful job.
He was very honest about the condition of my carpet and only advised what was necessary. I have had people come before and they insist more work needs to be done in order to get a bigger sale!
I would highly recommend Nick to anyone and will definitely have him back to clean my carpets again.
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