We are senoirs who paid over$22,000.00 for a carport we have big problems with it, they have been out on several occassion to repair the leaks but seem to be unable to do so. We hope to get a group of dissatisfied customer together with a view to taking a class action against this company. I had to rate the company to continue however my true rating is -10 [email protected]

Do yourself a favor and use someone else. Worst service ever, the only thing they do quick is send the bill, and do not pay it before the job has been done and rubbish taken away. THE WORST COMPANY WE HAVE DEALT WITH.....

Approximate cost: $1400

Excellent service, friendly staff, great value for money. I will recommend this business to everyone in my network.

Don't, just don't, They're great at taking your $$$ for installation, but any follow-up service is like pulling teeth. Had them out once as my verandah is leaking, they used expanding foam and I'm still left with a leaking verandah. They 'say they do' but they take no responsibility. I'm again waiting for the inadequate service team to call me....

Approximate cost: $7000

If I could do zero or negative stars I would. A horrible company with horrible customer service and zero follow up when needed. Trying to contact them is ridiculous, they almost never return phone calls even when promised and if they ever do get back to you they're rude and condescending. The work they did was sub par, rain is pouring inside the house much worse than the tiny drip that was happening before they "fixed" the roof. I would never recommend this company to anyone.

I am a concierge and have this place numerous times (through-out the week and on weekends) with no success on behalf of my client. In July, my client asked me to call them regarding some diverters they installed back in March of this year as one is jammed and the other has been installed the wrong way. Too date - all I have managed to do is to speak to a receptionist during the week and a guy that holds down the forte on the weekend with both of them promising me that someone would contact me the following day to make an appointment to no avail. Quoting is good. Getting the job done is fine. Getting the job done right and after sales services is appalling.

we had some gutter work done to our roof / verandah last year may. This year with so much rain over the last few weeks, the leakage occurred again. we spent $2500 last year and this year we got a quote from an independent guy and had the roof fixed for $900 and he did three times the amount of work that Utter Gutters did. Very disappointed in the quality of work performed, and the cost of the project. To tip it off, the work was delayed for two weeks.......

Approximate cost: $2500