I was trying to gather some information on a trip to japan. Since harbour town is my local haunt, I thought I'd pop into travelworld since i had heard they have some good deals. I must say though, the service was a little disappointing. I was left standing at the door, waiting to be acknowledged while one of the men continued to have a conversation on dogs, and the other ate his lunch at his desk. After 15 minutes of waiting at the door, i was finally greeted and asked how i could be helped. I explained my ideal vacation and was shown a few different brochures for deal packages, which was good. I was also informed of general peak season and off season prices, but the staff member who served me seemed to not be interested in what I wanted to get out of my vacation, instead, insisting on other activities to do there. Overall, the packages are worth looking at and checking out, if you can stand to try and keep the conversation from going off in tangents.