Smartfix Plumbing, Gas & Electrical

4.3
based on 41 reviews

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41 reviews about Smartfix Plumbing, Gas & Electrical

verified email - 05 Jul 2023

I would like to say a huge thankyou to Kayne and Aaron for prompt service with regards to fixing the problem I had with my toilet. I was every impressed at all stages of this, including phone message to let me know that they were on their way this morning. The two plumbers were both very friendly and courteous and left absolutely no mess. I will definitely be contacting Smartfix again as I have Electrical work and other plumbing work which I am needing to organise in the near future. Thankyou again. Susan Morris.

verified email - 08 Sep 2022

New split system installed as a result of Insurance claim. Probably more expensive than needed to be, but Angelo did a good neat job. However his side kick didn't bother to clean up dust from drilling wall inside.

verified email - 08 Aug 2022

I phoned these guys for a gas hot water system replacement, they came in literally giving me rediculours amount $2600, then they said I need to get rid a working solar unit. I objected to this but they said it's going to cost me alot because their technician has already removed it.

Why remove what is not broken, a gas hot water system costs in the lover $1000, why charge me 1500 on labour when it is not a new installation but replacement.. Non of my pipes where licking before why they are licking after. why not reuse the existing pipes instead of deliberately removing and cutting everything for not reason

I will pay them their money just so I don't have to deal with them ever

Use this company at your own peril

Approximate cost: $2600

Hi,
I think you may be confused.
You called us out as you had no hot water. Your gas booster had failed and was not repairable.
You didn't want to pay for a whole new system as required therefore we have you the cheapest option available.

If you saying it wasn't broken why did you call us out in the first place?
You haven't contacted us with any of these concerns either, instead jumping straight online....
Do the right thing buddy

martinm289 09 Aug 2022

I cant believe you are saying i wanted a cheap system, in your view 2600 dollars Rheem hot water system replacement is cheap compared to others

My instant hot was not working yes, but my solar was fine but you removed both.

I even talked to you twice, first it was about the price and second was about my solar hot water tank

so your version is not entirely correct

lyzzyh 19 Jan 2023

I believe the reviewer. Theyre definitely always on the upsale and are hideously expensive.

24 Feb 2022

Thanks for the prompt service the technician fixed our Air conditioning unit & it works like now .

verified email - 30 Jan 2022

Before writing this, I have contacted them with feedback, and after 2 weeks not even an acknowledgement of the email.

Had these guys out to check a split aircon that wasn't working and service a second unit. What they did to the air con was not a service, they cleaned filters I had previously cleaned, sprayed some "stuff" over condensers. I advised that one of the unit had previously blocked the drain and had water spilling inside - I was advised what they did "should" fix it - nothing was checked. Faulty air - con - well there was some cold air coming out of it, and they can replace the unit - once pushed I was advised it was low on gas. The service guy spent more time checking out the meter box and listing all the thinks he thought was wrong - the obvious one which Western Power advised a couple of weeks earlier I needed to get someone in wasn't on the list, and being familiar with the wiring rules, none of the list has to be fixed. What a waste of $388 now to find a competent company to do the job properly.

Approximate cost: $388

20 Oct 2021

Extremely friendly and helpful staff and tradesmen, prompt and obliging. Urgently attended to replace hws and turned up well on time to carry out significant electrical work efficiently.

20 Aug 2021

Awesome service. The guys were super friendly and helpful. I love my new down lights and will use these guys in the future for sure! Thanks Smart Fix! Laura

08 Jul 2020

Came to do a simple job and detected faulty smoke detectors and one that was not wired into the mains. Rectified this issue and as a result my wife and myself can fully recommend them for their prompt and professional workmanship. Will use them again.
macca

verified email - 12 Jun 2020

Excellent service highly recommend Smartfix.

22 Oct 2019

Kane and his team at smart fix are always there to help if needed and have same day service which helps me alot with my business , will always recommend.

Approximate cost: $285

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