16 reviews about Ready Towing

verified email - 27 Apr 2024

My car was towed by this company. I watched them pull it through broken glass on brand new tyres because couldn't be bothered to remove parking brake. My young daughter was driving and I didn't realise they didn't bother to ask her for the key so I couldn't get the mileage that I had to disclose to the insurer the next morning as you had to switch the car on. I asked if I could courier a key to them. Simple easy solution at my cost. Or I had to pay another $1000 insurance fee for non disclosure of the miles. They flatly refused saying 'they would be liable if it got lost' when they only had to sign for it once it got to their office. Insisted I had to drive to them after our only car was damaged and they had it! The policy from the manager, Brie, at the depot in Pinkenba is to hang up on you if you try and raise the slightest matter with her! Should have been a simple matter to fix what their tow truck guy neglected to do! In a hurry to make money, screw the customer! Thank God is is now out of there. Need to work on your customer service skills Brie! Completely uncooperative. There was no such problem with the panel beaters they dropped it off with, no doubt after you dragging it around on it's new tyres again!

04 Apr 2024

Bayside coolrooms pty ltd

From our store Bayside Coolrooms Pty Ltd , 48 Jardine Drive Redland Bay 4165 to Childers with our oversized load of 2 coolrooms, under budget and great time. Easy to deal with from start to finish, nothing better then dealing with reputable buinesses that take great pride in every aspect of their business, trucks presentation immaculate and that says a lot for how they will treat your product.

check icon I found this business on Word of Mouth
verified email - 06 Jan 2024

Drivers

why do all you drivers have to be such dicks
trying to tell me i have to sign with them they have a job number or something when i have not called my insurance yet bunch of tosers never again

01 Jun 2023

Just got a tow as my car stalled on a steep hill & couldnt start again. My cars a manual, so I just needed it towed up around the corner into a street that I could clutch-start it. The gentleman who towed my car was very professional, polite & caring. The street he unloaded my car was perfect to start my car again!! Thanks very much.

Approximate cost: $155

verified email - 24 May 2023

Kept my car 8 days to get more money from insurance.
Low class company

05 May 2023

Amazing service - Thank you Brenton

27 Aug 2022

I got stuck today with my son's car it broke down I had the grandchildren in the back and the car wasn't going anywhere but I had it towed and everything turned out wonderful it was towed to our house arrived safely
I'm so glad I pay my RACQ on a yearly basis it's a fantastic service history sue

verified email - 01 Jun 2022

Ready towing, ready to be disappointed.

verified email - 27 Jan 2022

I have been scammed by Mathew Ready - Director – aka READY TOWING for the amount of $465.30 , I had made a booking on the 8th of January to have two vehicles to be picked up on the 10th of January at 9am at Brisbane Port, I contacted Ready Towing at 1pm on 10th January and asked them if my vehicles had been picked up as they hadn’t arrived at my premises I advised them that I had a deadline of 2pm before the port closed for the day and the port storage would started for my vehicles, they advised me no driver was available and they had rebooked the two jobs the following morning, same time, the phone operator had guaranteed me that someone will pick the vehicles up the following day, once again the vehicles where never picked up, no one even bothered calling me and letting me know that the vehicles where not picked up, I now asked the phone operator for a refund as I am now have to pay for port storage and had to hire another company urgently to pick up my vehicles , I have now made 5 phone calls and had sent six emails asking for a refund and I get the same response someone will call me back and I am still waiting for a call back and a reply to my email for a refund, I strongly advise anyone looking at using this company is to book with another company do not give them payment until your vehicle arrives as you will also be scammed as they will take payment and give you fake job numbers and you will never get a refund. google reviews Ready towing Pinkenba

Approximate cost: $465

jaym386 31 May 2022

Sounds about right.

verified email - 20 Dec 2021

My partner was not asked where she would like the car to go to, they automatically took it to eagle farm and told them it is insured with aami and told them at the holding yard the chassis was bent. Has taken 1 day to find the car there was no record left there.now they won't let us drive the car out as it is driveable because the driver said it had a bent chassis and had to get assessed. The car has no insurance on it at all. Ring the company many times to try and find answers where the car was taken what's hung up twice.would not give phone number on location of the holding bay would never endorse this company to anybody. No customer service they hang up on you twice never use this company ever

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