Purchased a new gorgeous puppy from Petaholic (directly across from this vet practice) in which both your clinic and the store collaborate and vet testing is done by your vet. The puppy I purchased immediately presented with blood in her stool. When we brought her in for examination the vet was unconcerned and stated "it should be fine" "monitor it" we took this advice and monitored it for a full week until we took her back with concerns as it had not gotten any better. We were presented medication without any testing being done and advised that "this should help". Again having faith in a veterinary professional we took the advice and administered the medication as requested. Not only did the situation not improve but actually got worse. Fed up with the inadequacy of the practice we took our puppy to a different vet who immediately took samples and advised that while at the pet store or through the breeder, our puppy had contracted coccidia and that the medication she was put on was not only incorrect but archaic and was actually making the situation worse. We were finally provided with adequate care from a different practice, however in 2 weeks this has cost us over $400 in vet bills for a $2.5k dog that should have been completely healthy. It is disgusting that the proper care was not taken during the puppies time in store and after when we presented with our major concerns. I truely believe some form of compensation should be given for the money spent on inadequate care at this practice.

In response to your response. It is a complete lie that you requested samples. We asked for you to test her samples and you refused twice saying it was not necessary. The fact that you are lying to try and cover yourselves is disgusting. But knowing now that both companies are run by the same people and that you have had RSPCA complaints against both your companies speaks wonders to your lies. Luckily my puppy is now health thanks to adequate care from a proper vet. And a complaint against you is being investigated by the veterinary board.

Don't lie again and maybe try to provide adequate care next time.

Allowed a stranger to take my dog home without checking him over, he died 5 hours later. When rung to ask why they allowed it, they were uncaring and just replied it’s protocol

The vet is awesome. very reasonably priced, explains every thing. Doesnt load you up with unnecessary items. wont go anywhere else

Approximate cost: $69

Wonderful caring vets and staff, not overpriced, and takes their time. Seperate cat room for my kitty

Dr Vincent is a very caring vet, takes his time, not rushed and checks the animal over very thoroughly. Priced very well, very clean and open surgery, separate dog consult room to cat.

Approximate cost: $70