Hanrob Pet Hotels Heathcote

4.7
based on 589 reviews

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589 reviews about Hanrob Pet Hotels Heathcote

21 Apr 2016

Our cat and particularly our dog (who goes ballistic with excitement) are always very happy to visit Hanrob. They return in a clean and healthy condition and we feel reassured they are treated well and enjoy their time there. It's like a home away from home for them!

12 Apr 2016

Our dog Ollie recently spent a week with Hanrob and came back a new dog. Booked him in for "walk on lead training" whilst he was there. After trying 3 different dog training schools Hanrob were able to get him to walk on a lead without pulling. We found Hanrob to be very professional and informative with there service. We wouldn't hesitate to recommend Hanrob.

12 Apr 2016

We were very nervous putting our 11 year old staffy into Kennels but Sabrina was amazing, the way she introduced herself to Ruby, the way she spent time with Ruby before we left her there, obviously assessing how she was, we were sent photos later in the day and when we picked her up Sabrina showed us the video of her and Ruby playing together (we've never seen her play with the ball like that), we could see Ruby was going to be well looked after.

12 Apr 2016

I found it very easy to book our puppy in and the staff member I spoke to was very helpful and friendly. Our puppy came home with a report card, which is great because we got to hear about what he had been up to.

11 Apr 2016

Excellent staff, very knowledgeable. Great facility. Very organised. I would highly recommend Hanrob to all my friends and family.

07 Apr 2016

It was very easy and the staff I spoke to were all friendly and helpful. I was contacted by Hanrob as they had concerns that Dobby wasn't eating enough but he came back healthy and happy.

07 Apr 2016

Couldn't have been more pleased.
The staff at the Sydney Airport facility were lovely and looked after my German Shepherd perfectly.
He seemed to be well behaved but the handlers obviously had experience with large dogs as when I dropped him off and picked him up, they knew what they were doing and my dog was very comfortable with them.
He obviously enjoyed his "holiday" with them and I most certainly will use Hanrob's again if the need arises.

06 Apr 2016

Jack has been visiting Hanrob from approx 6 mths old (now 26 mths). His behaviour changed dramatically for the better post 'boot camp' thanks to Tina. He enjoys his stays and regular visits for obedience classes. All of the staff welcome him - he loves the attention. We have never had any issues with leaving him and have no hesitation recommending Hanrob.

05 Apr 2016

Consistent, reliable boarding which provides me with confidence when I leave my pet at Hanrob. Always reliable.

31 Mar 2016

I was very concerned about leaving our elderly cat as she had never been boarded before, but Hanrob Tullamarine had been recommended by friends. I was very happy with my initial visit, I could see the cat area and it was clean & spacious. I was also happy about the fact that she could have an hour a day of time out of her enclosure. When I picked her up she was not stressed and I loved getting a report card. The staff were friendly & helpful when I rang to see how she had settled in and they were very accommodating when I had to extend her stay, due to a medical emergency. I would have no hesitation in boarding her again or recommending Hanrob.

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