They have a voucher online whereby you can download a 7-day free pass to use at any of their fitness classes. I was contacted by a representative of the fitness centre the day after I downloaded the voucher and when I said I wanted to improve my sore back (muscle problem only according to x-rays) I was told I couldn't use the voucher without first going to the doctor and getting a certificate of fitness! Needless to say, I have gone somewhere else. Their tactics to put me off using the free voucher have also put me off going there at all.