Go in for facial($120) .. walk out paying $218 and didn't even get facial! At their pre treatment consult they run through what they will do today.. a 3 step process.. blah blah.. point to things on a sheet of paper (incredibly small writing).. I believed they were tailoring the $120 facial to my skins needs.. no.. they were tailoring my appt to fill their need for increased sales.. at no point was I told any of their suggestions were at an additional cost, and that I wasn't getting the facial I booked ) Part way through my treatment I sat up and said.. this is not like any other facial I have had.. when will you start the facial.. and her reply was 'this is the treatment you agreed on' and I said.. but I just wanted a facial.. I then expressed my disappointment at the deceptive way in which I was treated.. and that I didn't get what I came in for.. was told they would 'speak to head office'.. got call back today to say you got what you paid for.. nothing we can do. Yes I got what I paid for but I didn't get what I asked for.!! So BEWARE.. be very specific [redacted generalisation] . will never go back!!

Approximate cost: $218.

I went here to get my eyelashes tinted and was very impressed with the service. It was a peak period when I arrived so they were running a little bit behind, however they made sure I was comfortable and checked on me every few minutes until they were ready for me. They did a great job on my lashes, I didn't get any in my eyes and there was no after irritation. Best of all they didn't try to sell me anything while I was there, so I felt that I was getting the attention I wanted and they didn't have a hidden agenda to get more money from me. The girls were all very friendly and the salon was immaculate. Cannot fault! Wonderful!