I went to this salon for the works the day before my wedding. I was pushed for time and unfortunately the therapist was about 1/2 hour late in opening the salon (I had booked for 9am). However, I found the therapist to be delightful and she did her best to get the job done quickly and efficiently. My experience was a bit tainted because of her lateness though, because it meant I was running late for my next appointment.