Although I've never had to make a claim, I stick with Allianz for my Ute and Horse Float insurance as they give me the best deal around.
I'm not sure how many reviewers have actually had to make a claim through Allianz, but their service leaves a lot to be desired. We made a claim for a stolen car over the phone, provided them with all the necessary information/documents and heard nothing from them for weeks. When we contacted them to see what was going on all they could tell us was that the claim was being processed. Very poor service, with no care for their customers. I've switched straight away.
Changed from another insurance company with both the cars.Was cheaper by $300 for the 2 combined and the staff were really helpful so that my husband and I can pay the next time online
Took 7 months to "approve" the necessary items covered under my insurance. Had to keep calling and eventually only got the approval once I threatened to take them to small claims as I knew that the items were definitely covered under my insurance. This delay caused additional loss to me in loss of rent as I could not make the repairs to my property.
Approximate cost: $1500
I have insured my car with Allianz for many years.
i have never had a problem with them at all.
I have compared my price with NRMA and NRMA can't beat the price on my car insurance.
I would insure my car with Allianz but with my car's green slip I will shop around, you don't get any discounts on your green slip if you have your car insured w/ them which is a shame in my opinion.
Approximate cost: $600
Excellent value for money, has the longest new for old out of the insurers we looked at and many other extras included in the price. Although it is not the cheapest, as we bought a new car it is worth the money.
Approximate cost: $1100
Our company has had to deal with a few workers compensation issues and Allianz workers compensation has been great at making the process alot easier for us to handle. they are quick to take the claim and make the process quick in order to get the worker back on their feet and back at work as fast as possible.
Allianz are easy to deal with. Customer service is really good. No fuss when needing to make a claim. They pretty much took care of everything. Even negotiated costs when renewals came around!
Had business insurance with Allianz for a business vehicle. Premiums did rise a fair bit as vehicle was used at night for a bread run and hit a couple of kangaroos. They were very good and quick when it came to getting the vehicle repaired etc. Had extra insurance for no claim bonus protection but then found out limited protection and also extra for hire vehicle if needed and when needed found out didn't cover all hire costs.
The excess for their Landlords Insurance product is rather higher than that of other insurers I have received quotes from, however the overall premium was very competitive.
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