Marian Zub
As a home toilet/wash basin Reno, when I came upon Kon from De’mor, I was almost bald from pulling out my hair in frustration! Couldn’t get any tradies to do help create my vision. Kon was professional, patient, friendly and most of all more then willing to go above and beyond to help. With his wealth of knowledge including that of both product and tradies, I was able to refocus and get the job done. The products I bought were delivered safely and promptly. I highly recommend Kon and the staff at De’mor to everyone for any Reno undertakings. The products on show in the showroom are of highest quality and visually beautiful. If you want to undertake any Reno, see Kon - he’ll make it happen! Thank you Kon and the staff at De’mor.
Quang Minh Lưu
Exceptional Customer Service and After Sales Support at Demor
I recently purchased Nero bathroom tapwares from Demor and was thoroughly impressed with their service. However, when I encountered an issue with missing parts from my kitchen tapwares purchased elsewhere, my frustration peaked as the store had closed down. That's when Demor came to my rescue.
Kon, Natasha, and their team at Demor went above and beyond to assist me in claiming warranty from Nero. Not only did they handle the claim swiftly and efficiently, but they also resolved my problem within just one day. Their dedication to resolving customer issues promptly was truly commendable.
What sets Demor apart is their exceptional after-sales support. They assured me that they could assist customers with products purchased from different closed stores, as long as it falls under the brands they carry. This level of commitment to customer satisfaction is rare to find.
From the moment I stepped into Demor, I felt welcomed and valued as a customer. This experience highlighted the importance of not just the quality of the product, but also the level of customer service and after-sales support provided. Demor excels in every aspect, making them my go-to destination for kitchen and bathroom accessories.
I wholeheartedly recommend Demor to anyone in need of kitchen or bathroom accessories. Their outstanding customer service and after-sales support have exceeded my expectations, and I'm confident they'll do the same for anyone else.
Phil Robinson
It is rare these days to come across a business such as Démor. They went over and above to help us in every way with advice, devoting considerable time to go out of their way to assist with our queries. They even chased up a missing part on a bathroom fitting that had nothing to do with their company! So very, very grateful to all at Démor, particularly the Receptionists. Thank you so much.
Marian Zub
I highly recommend Kon and the staff at Demor to everyone for any Reno undertakings.
Andrew Rogers
Highly recommend Kon and all the team at Demor. They're extremely helpful and knowledgeable. Kon in particular prevented a month-long delay on a big renovation. Exceptional customers service that is hard if not impossible to find anywhere else today.
Li Jin
Highly recommend Aishwarya and Kon. They're extremely helpful and knowledgeable.
Wendy Samek
I came away 100percent more knowledgeable with Aishwarya’s excellent not rushed assistance. Highly recommended
Janette Prosser
Very friendly and helpful. Cannot recommended this company highly enough! Well done